G-LEAP is an Android-based mobile app which allows employees to access learning material anytime, anywhere during their field work. Just-in-time learning encourages high level learning since employees access content and apply the information right away rather than learn the information and then apply it at a later time.1 All content is localized to the region and available in the local language, Hindi.
Training in G-LEAP is structured into courses and modules comprising video explanations, scenario-based formative assessments, job-aids and summative assessments with well-defined learning outcomes. Employees can also view leaderboards and know where they stand with respect to their peer group. This strategy is suitable for FLWs of MFIs because:
- Most employees, including FLWs, possess smart phones.
- Smart phones are already being used for performing job tasks via the organization app, so ‘mobile phone literacy’ is present.
- No additional devices such as a laptop or infrastructure such as constant power are required.
- Users already have data plans (sometimes subsidized) by the employer.
G-LEAP allows training managers to get learner metrics such as average time spent, number of attempts at the assessment and difference in the pre- and post-assessments. Displayed below is a summary of how G-LEAP addresses various challenges in existing classroom training at MFIs.