Grameen Foundation’s Client Insights for Impact (CII) team recently conducted a baseline study for the Citi Foundation funded,‘India Innovation Grant Program’- “Scaling Digital Financial Services & Financial Education”, which focuses on strengthening the use of digital mediums by- 1) women clients for financial transactions and 2) branch staff for e-learning and training aids. The project is being implemented through Sonata Microfinance Pvt. Ltd. in Uttar Pradesh.